Returns & Exchanges

We want you and your pup to be completely satisfied with your purchase. If your gear isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in original condition, free of dog hair, and have all tags attached.

• 2.
  Start Your Request

  Visit our online returns portal with your order number and email address to select your return or exchange options.

• 3.
  Pack and Ship

  Securely package your items and use the prepaid shipping label provided to drop them off at any authorized carrier location.

• 4.
  Receive Refund

  Once our team inspects the return, we will process your refund or ship out your new exchange items within 5-7 business days.